PREAMBLE AND ACCEPTANCE OF TERMS
This Terms and Conditions of Service Agreement (hereinafter referred to as the "Agreement")
constitutes a legally binding and enforceable contract between you, an individual user or, if
applicable, the legal entity you represent (collectively, "you," "your," or "User"), and the
EXPERION IT SOLUTIONS SDN. BHD, including its subsidiaries, affiliates, and licensors (collectively,
"Company," "we," "us,"
or "our").
This Agreement establishes the comprehensive terms, conditions, and standards governing your
access to and use of the Company's entire portfolio of digital products and services. This portfolio
includes, but is not limited to, our official corporate and promotional websites; all downloadable
or streamable software applications, including mobile, desktop, and console casual games; all
interactive entertainment, features, functionalities, content, and any associated updates, upgrades,
and support services provided or made available by the Company across any and all current or future
platforms and devices (collectively, the "Services").
BY ACCESSING, DOWNLOADING, INSTALLING, REGISTERING FOR, OR OTHERWISE USING ANY PART OF THE
SERVICES, YOU HEREBY ACKNOWLEDGE THAT YOU HAVE METICULOUSLY READ, FULLY UNDERSTOOD, AND
UNCONDITIONALLY AGREE TO BE BOUND BY ALL PROVISIONS OF THIS AGREEMENT. YOU FURTHER REPRESENT AND
WARRANT THAT YOU POSSESS THE FULL LEGAL RIGHT, POWER, AND AUTHORITY TO ENTER INTO AND COMPLY WITH
THIS AGREEMENT ON BEHALF OF YOURSELF AND/OR THE ENTITY YOU REPRESENT.
This Agreement expressly incorporates by reference other critical Company policies,
including, without limitation, our Privacy Policy, any specific End User License Agreements (EULAs)
for particular software, and any community guidelines or codes of conduct applicable to specific
Services. Your acceptance of this Agreement constitutes your acceptance of these incorporated
documents.
IF YOU DO NOT AGREE, IN WHOLE OR IN PART, WITH ANY PROVISION CONTAINED WITHIN THIS
AGREEMENT, OR IF YOU DO NOT MEET THE ELIGIBILITY REQUIREMENTS OUTLINED HEREIN, YOU ARE EXPRESSLY
PROHIBITED FROM ACCESSING OR USING THE SERVICES AND MUST IMMEDIATELY CEASE AND DESIST FROM ALL SUCH
ACTIVITY.
The Company reserves the exclusive right to amend, modify, supplement, or restate this
Agreement at its sole discretion at any time. We will provide notice of material changes by posting
the revised Agreement on our website or through other reasonable means, such as an in-app
notification. The "Last Revised" date at the top of this Agreement will indicate when the latest
modifications were made. Your continued use of the Services following the effective date of such
revisions constitutes your binding acceptance of the changes. It is your sole responsibility to
review this Agreement periodically for updates.
1.1 Legal Capacity and Age Requirements
To be eligible to enter into this Agreement and use the Services, you must have reached the
age of legal majority in your country and jurisdiction of residence, thereby possessing the legal
capacity to form a binding contract. The Services are not directed to, or intended for use by,
individuals under this age of legal majority.
If you are a minor (i.e., an individual who has not reached the age of legal majority but
meets the minimum age for consent to data processing in your jurisdiction), you may only access and
use the Services under the direct and active supervision of a parent or legal guardian who has read,
understood, and agreed to be bound by this Agreement on your behalf. In such cases, the parent or
legal guardian is fully and vicariously liable and responsible for all acts, omissions, obligations,
and liabilities of the minor user under this Agreement, including any financial charges or
liabilities incurred.
By creating an Account or using the Services, you represent and warrant that you meet these
eligibility requirements. The Company does not knowingly collect personal information from
individuals who do not meet these criteria. We reserve the right to request proof of age or
parental/guardian consent at any time and may suspend or terminate access to the Services if we have
reason to believe these requirements are not met.
1.2 Account Creation and User Data Obligations
Access to certain features of the Services requires the registration of a personal user
account ("Account"). During the registration process, you agree to:
(a) Provide information about yourself that is true, accurate, current, and complete as
prompted by the Services' registration forms ("Registration Data").
(b) Maintain and promptly update the Registration Data to keep it true, accurate, current,
and complete.
(c) Not use a username that is offensive, obscene, infringes upon the rights of any third
party, or is intended to impersonate another individual or entity.
Providing false, inaccurate, outdated, or incomplete information, or creating an Account on
behalf of another individual without their express consent, constitutes a material breach of this
Agreement. The Company reserves the right to suspend or permanently terminate any Account
containing, or suspected of containing, such information, and to refuse any and all current or
future use of the Services. The creation of multiple Accounts by a single user for the purpose of
disrupting the Services or other users, or to circumvent a suspension or ban, is strictly
prohibited.
1.3 Account Security and User Responsibilities
You are solely and entirely responsible for maintaining the confidentiality and security of
your Account credentials, including your password and any other authentication information. You are
explicitly prohibited from sharing, loaning, leasing, or otherwise disclosing your Account
credentials to any third party.
You acknowledge and agree that you are singularly responsible for all activities, charges,
liabilities, and damages that occur under your Account, whether or not such activities were
authorized by you. This includes, without limitation, all communications, content submissions, and
any purchases of in-game items (as defined in Section VI).
You must notify the Company immediately by contacting us at our designated
[email protected] of any known or suspected unauthorized use of your Account, any breach of
security, or any loss or theft of your credentials. You agree to take reasonable precautions to
prevent unauthorized access, such as using strong, unique passwords, enabling two-factor
authentication where available, and logging out of your Account at the end of each session,
especially on public or shared devices.
The Company shall not be liable for any loss, damage, or harm arising from your failure to
comply with these security obligations or from any unauthorized activity on your Account prior to
you notifying us of such activity.
1.4 Account Nature and Non-Transferability
Your Account is a limited, personal, non-transferable license for your individual use. The
Account, and any rights, privileges, or in-game items associated with it, are personal to you and
may not be sold, leased, gifted, traded, bequeathed, or otherwise transferred to any other person or
entity for any reason, whether for monetary value or otherwise. Any attempt to engage in such a
transfer is null and void and constitutes a material breach of this Agreement, which may result in
the immediate and permanent termination of the Account without notice or refund.
1.5 Account Dormancy
The Company reserves the right to deactivate or terminate any Account that has been inactive
for a continuous period, the duration of which will be determined by the Company at its sole
discretion (e.g., 180 days or more). We may provide prior notice of such intended deactivation via
the email address associated with the Account. Upon termination for inactivity, all associated data
and any acquired in-game items may be permanently forfeited.
2.1 Description of Services
The Company provides a diverse and evolving ecosystem of interactive entertainment Services.
These Services may include, but are not limited to: (a) the licensing of our proprietary casual
games for download and installation; (b) the provision of access to online, persistent, or
session-based multiplayer gameplay experiences; (c) the hosting of user profiles, leaderboards, and
other community features; (d) the facilitation of in-game communications; and (e) the offering of
platforms for acquiring licenses to in-game items. We are dedicated to the ongoing enhancement of
our Services, which involves regular updates, the introduction of new content, performance
optimization, and the expansion of features.
2.2 Service Modifications, Suspension, and Discontinuation
The digital landscape is inherently dynamic. You acknowledge and agree that the Company
reserves the absolute and unrestricted right, at its sole discretion, to modify, update, patch,
suspend, interrupt, or permanently discontinue the Services, or any part, feature, or content
thereof, at any time, for any reason or no reason, with or without prior notice to you.
These modifications may materially alter the user experience and may include, without
limitation, adjustments to game mechanics, changes to the rules of play, rebalancing of game
economies, alterations to the perceived value or availability of in-game items, or changes to any
applicable fees or charges. The Company has no obligation to provide any specific content or
feature, nor to maintain the Services in any particular state.
You agree that the Company shall not be liable to you or to any third party for any such
modification, suspension, or discontinuation of the Services. Your continued use of the Services
following any such changes will constitute your acceptance of the Services as modified. The Company
has no obligation to provide refunds, credits, or any other form of compensation for any features,
content, or in-game items that may become unavailable, altered, or diminished in value as a result
of these operational decisions.
Your access to and use of the Services is strictly conditioned upon your adherence to this Code of
Conduct. You acknowledge that your behavior within the Services impacts the experience of the entire
community. The Company, in its sole and absolute discretion, shall determine whether a violation of
this Code of Conduct has occurred. A violation may lead to the imposition of penalties, the severity
of which is determined by the Company based on the nature of the offense and the user's history.
Penalties may range from a formal warning to content removal, temporary suspension of certain
functionalities (e.g., chat), temporary Account suspension, or immediate and permanent Account
termination.
The following behaviors and forms of content ("Prohibited Conduct") are strictly forbidden
in connection with the Services:
3.1 Dissemination of Unlawful and Objectionable Content
You shall not create, upload, post, transmit, display, or otherwise distribute any content
that is:
(a) Unlawful, libelous, defamatory, fraudulent, or tortious.
(b) Abusive, harassing, threatening, hateful, discriminatory, or promotes violence or
illegal acts against any individual or group based on race, ethnicity, national origin, religion,
gender identity, sexual orientation, age, disability, or any other protected characteristic.
(c) Obscene, pornographic, sexually explicit, or otherwise patently offensive to the
community standards determined by the Company.
(d) An invasion of another's privacy or publicity rights, including the unauthorized
publication of another person's personally identifiable information (doxing).
(e) Intended to promote or provide instructional information about illegal activities, such
as making or buying illegal weapons or substances, or promoting self-harm.
3.2 Harassment and Abusive Behavior
You shall not engage in any form of harassment, including but not limited to, targeted
personal attacks, stalking, bullying, griefing (intentionally disrupting another user's gameplay),
or sending repeated, unsolicited messages to another user.
3.3 Infringement of Intellectual Property Rights
You shall not upload, post, transmit, or otherwise make available any content that infringes
upon any patent, trademark, trade secret, copyright, or other proprietary or intellectual property
rights of any party. This includes distributing unauthorized copies of our or any third-party
software, music, images, or other copyrighted materials. You further agree not to use the Services
in a manner that facilitates such infringement by others.
3.4 Disruption of Service Integrity and Fair Play
You shall not engage in any activity that disrupts, undermines, or manipulates the fairness,
integrity, or intended operation of the Services. This includes, without limitation:
(a) Using, developing, or distributing cheats, automation software (bots), macros, hacks,
mods, or any other unauthorized third-party software designed to modify the Service experience or
provide an unfair advantage.
(b) Exploiting any bug, glitch, or design flaw in the Services for personal gain or to the
detriment of others. Users are obligated to report such exploits to the Company immediately.
(c) Engaging in collusive behavior with other users to manipulate game outcomes or rankings.
(d) "Boosting" or any other form of arranged gameplay intended to artificially alter a
user's stats or standing.
3.5 Unauthorized Commercial Activity and Exploitation
You shall not use the Services for any unauthorized commercial purpose. This includes:
(a) Advertising, soliciting, or transmitting any commercial advertisements, including chain
letters, junk email, or repetitive messages (spam).
(b) Selling, bartering, or trading Accounts or in-game items for real-world Gold Coins or
other items of value outside of the official mechanisms provided by the Company, if any.
(c) Operating or promoting any third-party service that facilitates the sale or trade of
in-game items.
3.6 Interference with Technical Infrastructure and Security
You shall not attempt to interfere with, disrupt, or damage the normal operation of the
Services or the technical infrastructure that supports them. This includes:
(a) Launching or facilitating any form of denial-of-service (DoS) attack.
(b) Attempting to gain unauthorized access to our servers, networks, databases, or any user
Account.
(c) Transmitting any software or code containing viruses, worms, Trojan horses, or other
malicious or harmful components.
(d) Reverse-engineering, decompiling, disassembling, or otherwise attempting to derive the
source code of any software within the Services, except to the extent that such activity is
expressly permitted by applicable law.
4.1 Company's Intellectual Property
You acknowledge and agree that the Company and/or its licensors are the sole and exclusive
owners of all rights, title, and interest in and to the Services and all materials contained
therein. This includes, without limitation, all game software (in both source and object code),
text, graphics, data, visual interfaces, user interfaces, artwork, photographs, audio-visual
content, sound effects, musical compositions, narratives, character designs, themes, and the
selection, coordination, and arrangement of such content (collectively, the "Company Content"). The
Company Content is protected by international copyright, trademark, trade dress, patent, trade
secret, and other intellectual property laws and treaties. All rights not expressly granted to you
in this Agreement are reserved by the Company.
4.2 Limited License for Personal Use
Subject to your strict and ongoing compliance with this Agreement, the Company grants you a
limited, revocable, non-exclusive, non-transferable, non-sublicensable license to access and use the
Services and the Company Content solely for your own personal, non-commercial entertainment
purposes. This license is effective only for the duration that your Account is in good standing and
may be revoked by the Company at any time. Any use of the Services or Company Content for any
purpose other than as expressly permitted herein is a material breach of this Agreement and may
constitute a violation of applicable intellectual property laws.
4.3 User-Generated Content (UGC)
The Services may permit you to create, upload, post, transmit, or otherwise make available
your own content, such as text in chat forums, custom images, gameplay videos, or other materials
("User-Generated Content" or "UGC").
(a) Ownership: You retain any ownership rights you have in your UGC, subject to the license
granted herein.
(b) License Grant to Company: By submitting UGC to or through the Services, you hereby grant
the Company a perpetual, irrevocable, worldwide, royalty-free, fully paid-up, non-exclusive,
sublicensable (through multiple tiers) license to use, host, store, reproduce, modify, adapt,
publish, translate, create derivative works from, distribute, publicly perform, and publicly display
such UGC, in whole or in part, in any and all media or distribution methods now known or later
developed, for any purpose whatsoever in connection with the operation, promotion, marketing, and
improvement of the Services and the Company's business. You waive any moral rights you may have in
your UGC to the fullest extent permitted by law.
(c) User Representations and Warranties: You represent and warrant that: (i) you are the
sole creator and owner of your UGC, or you have all necessary rights, licenses, consents, and
releases to grant the Company the license set forth above; and (ii) your UGC, and the Company's use
of it as permitted by this Agreement, does not and will not infringe, misappropriate, or violate any
third-party's rights (including intellectual property, privacy, or publicity rights) or any
applicable law or regulation.
(d) Company's Rights: The Company has no obligation to screen, monitor, edit, or host any
UGC. However, the Company reserves the right, in its sole discretion, to refuse to post, to remove,
or to disable access to any UGC at any time and for any reason, with or without notice. The Company
is not responsible for any UGC and assumes no liability for any UGC posted by you or any third
party.
4.4 Feedback
If you provide the Company with any ideas, suggestions, or other feedback relating to the
Services ("Feedback"), you hereby grant the Company a perpetual, irrevocable, worldwide,
royalty-free, fully paid-up license to use, implement, and otherwise exploit such Feedback for any
purpose, without any obligation of confidentiality, attribution, or compensation to you.
The Company is profoundly committed to protecting your privacy. Our collection, use, processing, storage, and protection of your personal information are governed by our Privacy Policy, which is available for review on our website and is hereby incorporated by reference into this Agreement. The Privacy Policy provides detailed information on what data we collect, why we collect it, and what your rights are concerning your data. By agreeing to this Agreement, you also acknowledge and consent to the data handling practices described in our Privacy Policy.
6.1 Nature of in-game items
Within the Services, we may offer you the opportunity to acquire a limited license to use
in-game virtual items, features, services, and Gold Coins (collectively, "in-game items"). You
acknowledge and agree that these in-game items constitute a limited, personal, non-transferable,
revocable license for use solely within the Services and are not your personal property. in-game
items possess no real-world monetary value, cannot be redeemed or exchanged for "real world" Gold
Coins, goods, or any other item of monetary value from the Company or any other party.
6.2 Acquisition and Management of in-game items
You may acquire licenses to in-game items by using real money, subject to the payment terms
and pricing displayed on the applicable purchase pages. All purchases of in-game items are processed
through third-party payment providers. By making a purchase, you agree to abide by the terms and
conditions of the applicable payment provider.
The Company, in its sole discretion, reserves the absolute right to manage, regulate,
control, modify, or eliminate in-game items at any time, with or without notice. This includes the
right to adjust the pricing, availability, or exchange rates for in-game items. The Company shall
have no liability to you or any third party for the exercise of these rights. The sale of in-game
items is a service that commences immediately upon completion of the purchase; therefore, you waive
any statutory right of withdrawal or cancellation to the extent permitted by law.
6.3 Non-Refundable Purchases
ALL PAYMENTS AND CHARGES INCURRED IN CONNECTION WITH THE SERVICES, INCLUDING THE PURCHASE OF
LICENSES FOR in-game items, SUBSCRIPTION SERVICES, OR ANY OTHER CONTENT, ARE FINAL, PAYABLE IN
ADVANCE, AND ARE NOT REFUNDABLE IN WHOLE OR IN PART, FOR ANY REASON WHATSOEVER, EXCEPT AS EXPRESSLY
REQUIRED BY APPLICABLE LAW. THIS NO-REFUND POLICY APPLIES REGARDLESS OF YOUR SATISFACTION WITH THE
PURCHASE, A CHANGE OF MIND, AN ACCIDENTAL PURCHASE, OR THE SUSPENSION OR TERMINATION OF YOUR
ACCOUNT.
6.4 Forfeiture Upon Account Termination
If your Account is terminated or suspended for any reason, whether initiated by you or by
the Company, or if the Services are discontinued, you will forfeit all licenses to any and all
in-game items associated with your Account. You will receive no compensation, refund, or other
consideration for any forfeited in-game items.
7.1 Termination by User
You may terminate this Agreement at any time and for any reason by ceasing all use of the
Services and, where applicable, deleting your Account through the provided in-app or website
functionality, or by submitting a termination request to customer support at our
[email protected]. Upon termination initiated by you, you will irrevocably lose access to all
data associated with your Account, including game progress, user history, and all in-game items,
with no possibility of recovery or compensation.
7.2 Termination by the Company
The Company reserves the right, in its sole and absolute discretion, to suspend or terminate
your Account and this Agreement, and to restrict or prohibit your access to the Services, at any
time and for any reason, including but not limited to: (a) your material breach of any provision of
this Agreement; (b) your engagement in illegal, fraudulent, or improper use of the Services; (c)
prolonged periods of Account inactivity as described in Section 1.5; or (d) for any business or
operational reason, such as the discontinuation of a Service.
7.3 Effect of Termination
Upon termination of this Agreement for any reason, all licenses granted to you hereunder
shall immediately cease. You must stop all use of the Services and, if applicable, uninstall any
related software. The following sections of this Agreement will survive termination: Preamble, IV
(Intellectual Property Rights), V (Privacy), VI (in-game items), VII.3 (Effect of Termination), VIII
(Disclaimers), IX (Limitation of Liability), X (Indemnification), XI (Dispute Resolution), and XII
(Miscellaneous Provisions).
THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND,
EITHER EXPRESS, IMPLIED, OR STATUTORY. TO THE FULLEST EXTENT PERMISSIBLE BY APPLICABLE LAW, THE
COMPANY AND ITS AFFILIATES, DIRECTORS, EMPLOYEES, AGENTS, AND LICENSORS DISCLAIM ALL WARRANTIES,
INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR
PURPOSE, TITLE, ACCURACY, AND NON-INFRINGEMENT.
THE COMPANY DOES NOT WARRANT THAT: (A) THE SERVICES WILL MEET YOUR SPECIFIC REQUIREMENTS;
(B) THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE; (C) THE RESULTS THAT MAY BE
OBTAINED FROM THE USE OF THE SERVICES WILL BE ACCURATE OR RELIABLE; (D) THE QUALITY OF ANY PRODUCTS,
SERVICES, INFORMATION, OR OTHER MATERIAL PURCHASED OR OBTAINED BY YOU THROUGH THE SERVICES WILL MEET
YOUR EXPECTATIONS; OR (E) ANY ERRORS IN THE SOFTWARE WILL BE CORRECTED. ANY MATERIAL DOWNLOADED OR
OTHERWISE OBTAINED THROUGH THE USE OF THE SERVICES IS DONE AT YOUR OWN DISCRETION AND RISK, AND YOU
WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS.
TO THE FULLEST EXTENT PERMISSIBLE BY APPLICABLE LAW, IN NO EVENT SHALL THE COMPANY, ITS AFFILIATES,
DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL,
SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR
LOSS OF PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES) ARISING OUT OF OR IN CONNECTION
WITH YOUR ACCESS TO, USE OF, OR INABILITY TO USE, THE SERVICES, WHETHER BASED ON WARRANTY, CONTRACT,
TORT (INCLUDING NEGLIGENCE), STATUTE, OR ANY OTHER LEGAL THEORY, EVEN IF THE COMPANY HAS BEEN
ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
IN NO EVENT SHALL THE COMPANY'S TOTAL AGGREGATE LIABILITY TO YOU FOR ALL DAMAGES, LOSSES,
AND CAUSES OF ACTION ARISING OUT OF OR RELATING TO THIS AGREEMENT OR YOUR USE OF THE SERVICES EXCEED
THE GREATER OF: (A) THE TOTAL AMOUNT YOU HAVE PAID TO THE COMPANY FOR THE SPECIFIC SERVICE IN
QUESTION DURING THE SIX (6) MONTHS IMMEDIATELY PRECEDING THE DATE ON WHICH YOUR CLAIM AROSE; OR (B)
ONE HUNDRED UNITED STATES DOLLARS (USD $100.00).
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR THE LIMITATION OR
EXCLUSION OF LIABILITY FOR CERTAIN TYPES OF DAMAGES. ACCORDINGLY, SOME OF THE ABOVE LIMITATIONS AND
DISCLAIMERS MAY NOT APPLY TO YOU. IN SUCH JURISDICTIONS, THE LIABILITY OF THE COMPANY WILL BE
LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW.
You agree to defend, indemnify, and hold harmless the Company, its affiliates, and their respective officers, directors, employees, agents, and licensors from and against any and all claims, liabilities, damages, judgments, awards, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or in any way connected with: (a) your access to or use of the Services; (b) your violation of any provision of this Agreement; (c) your violation of any third-party right, including without limitation any intellectual property right, publicity, confidentiality, property, or privacy right; or (d) any User-Generated Content you submit or transmit through the Services. This indemnification obligation will survive the termination of this Agreement and your use of the Services.
11.1 Governing Law
This Agreement and any dispute, claim, or controversy arising out of or related to it or the
Services shall be governed by and construed in accordance with the laws of the jurisdiction in which
the EXPERION IT SOLUTIONS SDN. BHD. is legally established and registered, without giving effect to
any choice or
conflict of law provision or rule.
11.2 Informal Dispute Resolution
In the spirit of resolving disputes amicably, you and the Company agree to first attempt to
resolve any dispute, claim, or controversy informally for a period of at least sixty (60) days
before initiating any formal legal proceeding. The informal negotiation process begins upon written
notice from one party to the other. You will send your notice to the 20-13 Menara Mutiara Sentral
Jalan Desa Aman 1 Cheras Business Centre Cheras, Wilayah Persekutuan Kuala Lumpur, 56100 Malaysia
with a copy to our [email protected].
11.3 Binding Arbitration
If the parties are unable to resolve a dispute through informal negotiations, you and the
Company agree that any dispute arising out of or relating to this Agreement or the Services shall be
resolved exclusively through final and binding arbitration, administered by a recognized
international arbitration body agreed upon by the parties. The arbitration will be conducted by a
single, neutral arbitrator in the English language. The arbitrator's award shall be final and
binding, and judgment on the award rendered by the arbitrator may be entered in any court having
jurisdiction thereof.
11.4 WAIVER OF CLASS ACTIONS
YOU AND THE COMPANY AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS
INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, OR
REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate more than one person's claims and may
not otherwise preside over any form of a representative or class proceeding.
12.1 Severability
If any provision of this Agreement is held by a court or other tribunal of competent
jurisdiction to be invalid, illegal, or unenforceable for any reason, such provision shall be
modified to the minimum extent necessary to make it valid and enforceable, or if it cannot be so
modified, it shall be severed from this Agreement. The remaining provisions of the Agreement shall
continue in full force and effect.
12.2 No Waiver
The failure of the Company to exercise or enforce any right or provision of this Agreement
will not constitute a waiver of such right or provision. Any waiver of any provision of this
Agreement will be effective only if in writing and signed by an authorized representative of the
Company.
12.3 Entire Agreement
This Agreement, together with the Privacy Policy and any other documents expressly
incorporated by reference herein, constitutes the entire and exclusive understanding and agreement
between you and the Company regarding the Services, and supersedes and replaces any and all prior
oral or written understandings or agreements between you and the Company.
12.4 Assignment
You may not assign or transfer this Agreement, by operation of law or otherwise, without the
Company's prior written consent. The Company may freely assign or transfer this Agreement and its
rights and obligations hereunder without restriction.
12.5 Notices
The Company may provide you with notices, including those regarding changes to this
Agreement, by email to the address associated with your Account, regular mail, in-app notifications,
or postings on the Services. Notices are deemed delivered upon sending. It is your responsibility to
keep your contact information current.
12.6 Contact Information
For any questions, concerns, or notices related to this Agreement, please contact us:
Email Address: [email protected]
Company Address: 20-13 Menara Mutiara Sentral Jalan Desa Aman 1 Cheras Business Centre
Cheras, Wilayah Persekutuan Kuala Lumpur, 56100 Malaysia